Name
AfterWords
Description
AfterWords enables restaurant and retail industry operators to deliver actionable intelligent customer surveys in real time. We help operators understand the things that matter to their customers – improving retention & satisfaction. Intelligent surveys combine sales transaction detail with survey data to create more immediate and meaningful survey results. Intelligent surveys also deliver more personalized and relevant surveys to customers. We ask the right questions at the right time. Most survey systems are not timely enough to be valuable. They are often days or even weeks after the fact. At AfterWords, we realize the shift to cloud-based POS systems enables us to collect a customer’s sales transaction detail and post a survey almost instantaneously. We also realized that fast results, combined with alerts, make it possible for you to initiate fast customer recovery, often while your customer is still on the premises. Interested to learn how our team can help you improve customer satisfaction using survey data and sales transaction information? Give us a call or contact us online today.
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