(Encore) F.E.E.D Strategy Sessions: Customer Experience
Date & Time
Wednesday, May 1, 2019, 11:15 AM - 12:00 PM
Rosie Davenport Kyle Feggins Jennifer Parker Brianna Schmaltz Nicole Jackson
Even without the ambiance of a restaurant, your catering offering still needs to create a positive and consistent experience. You’ll learn how our panel of customer experience experts established a catering experience that lives up to their brand, implemented best-in-class hospitality processes, and create brand evangelism at every customer touchpoint.
Location Name
Roosevelt Ballroom Salons
Full Address
The Roosevelt New Orleans, A Waldorf Astoria Hotel
130 Roosevelt Way
New Orleans, Louisiana 70112
United States
Session Order